Use of information, data protection and internet
privacy
GlaxoSmithKline (GSK) is concerned for the privacy of visitors
to its web sites; protection of privacy is extremely important to
us. However, please remember that the security of information
transmitted over the Internet cannot be assured.
The following sections generally describe the types of
information collected at GSK sites and the uses made of it.
Personally identifiable information
GSK collects health related data and personally identifiable
information such as name, address, telephone number, e-mail address
or other information only when it is voluntarily submitted to us on
this site. We may use the information to improve our level of
service and the content of our web site; provide you with tips,
helpful information, product news and updates; send you samples of
products; notify you of new GSK products and services; seek your
views on our products and services and for our own internal
purposes.
Please note that by submitting health related data and
personally identifiable information you are, unless you have
otherwise indicated, consenting to such information being processed
for the above listed purposes. Further, you agree that unless
otherwise stated GSK shall have the unrestricted right to use and
store on its internal systems, whether in or outside the EU, any
such information provided by you. In this context please note that
your information may cross national borders during processing.
Under relevant data protection legislation (the Data Protection
Act 1998 in the UK) you are entitled to obtain from GSK (the Data
Controller for the purposes of the data protection legislation) a
printout of the data held concerning you and to have any
inaccuracies in this data rectified.
Non-personally identifiable information
GSK also collects non-personally identifiable information in
aggregate form to track data such as the total number of visits to
our web sites, the number of visitors to each page of our web
sites, and the domain names of our visitors' internet service
providers.
We use this information, which remains in aggregate form, to
understand how our visitors use our web sites so that we may
improve them. We may also share this information with other GSK
companies. No personally identifiable information is disclosed in
this process.
Use of IP addresses
An Internet Protocol (IP) address is a set of numbers that is
automatically assigned to your computer whenever you log on to your
internet service provider or through your organisation's local area
network (LAN) or wide area network (WAN). Web servers automatically
identify your computer by the IP address assigned to it during your
session online.
GSK may collect IP addresses for the purposes of systems
administration and to audit the use of our site. We do not
ordinarily link a user's IP address to personally identifiable
information of that user, which means each user's session will be
logged, but the user remains anonymous to us. However, we may use
IP addresses to identify users of our site when we feel it is
necessary to enforce compliance with the site's terms of use, or to
protect our service, site or other users.
Links to other websites
GSK web sites provide links to other GSK and third party web
sites as a service to our users. The privacy policy described here
does not apply to those sites. Please ensure you check the legal
and privacy section of any site you link to.
Cookies
GSK's website uses Google Analytics to help analyse how users
use the site. This analytical tool uses cookies, which are text
files placed on your computer, to collect standard internet log
information and visitor behaviour information in an anonymous form.
The information generated by the cookie about your use of the
website (including your IP address) is transmitted to Google. This
information is then used to evaluate visitors use of the website
and to compile statistical reports on website activity for GSK.
GSK will not (and will not allow any third party) to use the
statistical analytics tool to track or to collect any personally
identifiable information of visitors to our site. We will not
associate any data gathered from this site with any personally
identifying information from any source as part of our use of the
Google statistical analytics tool. Google will not associate your
IP address with any other data held by Google. Neither GSK nor
Google will link, or seek to link, an IP address with the identity
of a computer user.
Security
GSK operates secure data networks protected by industry standard
firewall and password protection. GSK has security measures in
place to attempt to protect against the loss, misuse and alteration
of your user data under our control.
Except as outlined below, only authorised employees have access to
the information you provide us. Further, we impose strict rules on
GSK employees who have access either to the databases that store
user information or to the servers that host our services. Whilst
we cannot guarantee that loss, misuse or alteration to data will
not occur, we make every effort to prevent such unfortunate
occurrences.
Sharing personally indentifiable information with Third
Parties
GSK will not sell or rent personally identifiable information to
any third party for any purpose.
In certain special cases, we may disclose your personally
identifiable information in the following circumstances:
1. sometimes carefully selected third parties
are used to provide GSK with support services in connection with
its web sites and such parties may, from time to time, have access
to your information to enable them to provide those services to
GSK. Please rest assured that all companies providing such support
services are required by GSK to meet the same high standards of
data protection;
2. when we have reason to believe that
disclosing this information is necessary to identify, contact or
bring legal action against someone who may be causing injury to
you, or otherwise injuring or interfering with GSK's rights,
property or operations, other users of this site, or anyone else
who could be harmed by such activities; or
3. when we believe the law requires it, or in
response to any demand by law enforcement authorities in connection
with a criminal investigation, or civil or administrative
authorities in connection with a pending civil case or
administrative investigation.
Binding nature
By submitting personal and/or health related data you agree to
be bound by our privacy policy and agree that GSK may, in its sole
discretion, disclose information about you in the circumstances and
to the extent set out in this policy.
Contact us
You can request a copy of the information we hold concerning you
or revoke your consent to our using your information for the above
listed purposes at any time by contacting us at:
Customer Relations Manager
GlaxoSmithKline
Freepost
TK2018
Brentford TW8 9GS
Changes
Any changes to this privacy policy will be communicated promptly
on this page.
